1. Who We Are
Voltiqson Ltd ("we", "us", "our") is registered in England and Wales. Company No. 14782345. Registered address: 12 Broadgate Circle, London, EC2M 2QS. ICO Registration: ZB456789. Data protection contact: [email protected]
2. What Data We Collect
- Name, email address, and phone number (when you register or contact us)
- Billing address (payment processed securely via Stripe — we do not store card data)
- IP address, browser type, and device information
- Course progress and platform usage data
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Data
- To provide and manage access to your courses and account
- To process payments and send receipts
- To send service communications (account updates, renewal reminders)
- With your consent: to send marketing emails about new courses and offers
- To improve our website and course content via analytics
- To comply with legal obligations (HMRC, ICO)
4. Legal Basis for Processing (UK GDPR)
- Contract performance: processing necessary to deliver your purchased course
- Legitimate interests: site analytics, fraud prevention, improving our services
- Consent: marketing emails and non-essential cookies
- Legal obligation: accounting, tax, and regulatory record-keeping
5. Data Sharing
We share data only with trusted service processors bound by data processing agreements:
- Stripe — payment processing (PCI-DSS compliant)
- Google Analytics — website analytics (only with your consent)
- Mailchimp — email marketing (only with your consent)
- AWS — secure cloud hosting
We do not sell your personal data to any third party.
6. Data Retention
- Account and transaction data: duration of your account plus 7 years (legal/accounting requirements)
- Marketing preferences: until you withdraw consent
- Analytics data: 26 months
7. Cookies
Strictly necessary: Required for site functionality and security. Always active, no consent required.
Analytics (consent required): Google Analytics helps us understand how visitors use the site. No personally identifiable information is shared.
Marketing (consent required): Google Ads conversion tracking to measure advertising effectiveness.
You can manage cookie preferences at any time via the "Cookie Settings" link in the footer.
8. Your Rights Under UK GDPR
You have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your personal data ("right to be forgotten")
- Restriction — request that we limit how we process your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — at any time, without affecting prior lawful processing
To exercise any right, contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk or call 0303 123 1113.
9. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data is transmitted over HTTPS. Payment data is handled exclusively by Stripe.
10. International Transfers
Where data is transferred outside the UK (e.g., to AWS servers), we ensure adequate safeguards are in place in accordance with UK GDPR Chapter V requirements.
11. Contact
Data Controller: Voltiqson Ltd
Email: [email protected]
Address: 12 Broadgate Circle, London, EC2M 2QS
Last updated: May 2026 · Effective: 1 January 2026